Privacy policy
Privacy Policy of AXEL&GRAY
We understand that you place your trust in us. Therefore, we consider it our responsibility to protect your privacy. On this page, we inform you about the data we collect when you use our website, why we collect it, and how we use it to improve your experience. This way, you will fully understand how we operate.
This privacy policy applies to the services of Axel & Gray. Please note that Axel & Gray is not responsible for the privacy policies of other websites and sources. By using this website, you accept this privacy policy.
Axel & Gray respects the privacy of all users of its website and ensures that the personal information you provide is treated confidentially.
Use of Data Collected
Use of Our Services
When you sign up for one of our services, we ask you to provide personal data. This data is used to perform the service. The data will be stored on secure servers of Axel & Gray or third parties. We will not combine this data with other personal information we hold.
Communication
If you send us emails or other messages, we may retain those communications. Sometimes, we may ask you for personal information relevant to the specific situation. This allows us to process your inquiries and respond to your requests. The data will be stored on secure servers of Axel & Gray or third parties. We will not combine this data with other personal information we hold.
Cookies
We collect data for research purposes to better understand our customers and tailor our services accordingly.
This website uses "cookies" (text files stored on your computer) to analyze how users use the site. The information generated by the cookie about your use of the website may be transferred to secure servers of Axel & Gray or third parties. We use this information to monitor how you use the website, create reports on website activity, and provide other services related to website activity and internet usage.
Purpose
We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent.
Third Parties
At Axel & Gray, we place great importance on the privacy and security of our customers. However, in some cases, it may be necessary to share some personal data with third parties to provide our services efficiently and effectively. We inform you on how we handle the sharing of your data with third parties.
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Payment Service Providers: To process your payments securely and smoothly, we use reputable payment service providers. These third parties receive only the data necessary to process the payment and take appropriate measures to ensure the confidentiality of your data.
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Logistics Partners: To deliver your order correctly and on time, we share your name, address details, and contact information with our logistics partners. This information is used solely for shipping your order and will not be shared with other parties without your explicit consent.
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External Service Providers: We may engage external service providers to perform certain services on our behalf, such as customer service, data analysis, and marketing activities. These service providers have access only to the personal data necessary to perform their functions and are contractually bound to strict confidentiality obligations.
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Legal Obligations: In certain situations, we may be required to share personal data in compliance with legal obligations or to fulfill legal proceedings, requests from government authorities, or to protect the rights, property, or safety of Axel & Gray and our customers.
When we share your personal data with third parties, we always aim to ensure the highest level of privacy protection. We carefully verify the reliability and security measures of the third parties we work with. We ensure that they comply with applicable data protection laws and regulations and take the necessary measures to keep your data secure.
We will never sell, rent, or trade your personal data to third parties without your explicit consent.
If you have any questions about our policy regarding third parties, please feel free to contact us using the contact details provided in our privacy policy. We are always here to help and clarify any concerns.
Modifications
This privacy policy is tailored to the use and capabilities of this website. Any adjustments and/or changes to this website may lead to changes in this privacy policy. Therefore, it is advisable to regularly review this privacy policy.
Questions and Feedback (Company Information)
We regularly check that our privacy policy complies with the law. If you have any questions about this privacy policy, you can contact us at:
Company Name: ILC Beauty Limited
Registration number: 77531008
Address: RM 509, 5/F THE CLOUD 111 TUNG CHAU ST TAI KOK TSUI HONG KONG
Options Regarding Personal Data
We offer all visitors the opportunity to view, modify, or delete any personal information currently in our possession.
Modify/Unsubscribe from Newsletter Service
At the bottom of each email, you will find the option to modify your details or unsubscribe.
Modify/Unsubscribe from Communication
If you wish to modify your data or be removed from our records, you can contact us. See the contact details provided below.
Disable Cookies
Most browsers are set to accept cookies, but you can set your browser to refuse all cookies or to notify you when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.
At Axel & Gray, we believe in protecting your online privacy and ensuring your rights. Your satisfaction is our priority, and we take pride in being a website where you can shop with confidence. Thank you for choosing Axel & Gray – we look forward to welcoming you to our safe and reliable environment.
Last modified: June 30, 2024